Shipping policy
Shipping Policy for RichBoy Prop Money
Last Updated: March 15, 2025 | 4:12 PM GMT+8
1. Order Processing & Shipping Timelines
-
Standard Orders (Under $100):
All orders will be processed and shipped within 1 business day after payment confirmation.
Example: Orders paid by 3:00 PM EST Monday → Shipped by Tuesday. -
Expedited Orders ($100+):
Automatically upgraded to priority shipping at no extra cost (e.g., DHL Express, FedEx Priority). -
Holidays/Weekends:
Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods & Estimated Delivery Times
| Destination | Service | Estimated Delivery |
|---|---|---|
| United States | USPS Priority / FedEx | 7-15 Business Days |
| European Union | DHL eCommerce / Local Post | 7-12 Business Days |
| Canada | Canada Post Expedited | 7-15 Business Days |
| Australia | Australia Post Priority | 10-15 Business Days |
| Saudi Arabia | Aramex International | 10-15 Business Days |
3. Tracking & Insurance
-
100% Trackable:
A tracking number will be emailed within 24 hours of shipment. Use our Track Your Order page for real-time updates. -
Lost/Damaged Packages:
Report issues within 14 days of delivery. Include:
① Order number
② Photos of damaged item/packaging
③ Shipping carrier’s incident report (if available)
→ Email: RichboyPropmoney@outlook.com
4. Key Reminders
- Address Accuracy: Double-check your shipping address before checkout. We’re not responsible for errors in customer-provided addresses.
- Peak Seasons: Delays possible during Black Friday, Christmas, or regional holidays.
Need Help?
Contact our logistics team:
📧 RichboyPropmoney@outlook.com
⏰ Support Hours: Mon-Fri, 9:00 AM - 5:00 PM EST
This policy ensures compliance with FTC e-commerce guidelines (15 U.S.C. § 45) and global consumer protection laws.
Why This Works:
- Clarity: Tiered shipping rules prevent confusion.
- Trust: Tracking and insurance details build credibility.
- Legal Safeguards: Address liability limits and customs obligations.